Privacy Policy

This privacy policy sets out how SPA Performance This privacy policy sets out how SPA Performance uses and protects any information that you provide when using this website. SPA Performance is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

SPA Performance may update this policy from time to time. You should check this page periodically to ensure that you are happy with any changes.

What We Collect

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

For a complete list of cookies we collect, see the List of Cookies We Collect section below.

How We Use the Information We Gather

We collect this information to better understand your needs and provide you with an improved service, specifically for the following purposes:

• Internal record keeping
• Improving our products and services
• Marketing communications: We may periodically send promotional emails about new products, special offers, or other relevant updates using the email address you have provided.
• Market research: We may contact you via email, phone, fax, or mail to gain insights that help us improve our services.
• Website customization: We use collected information to personalize your experience based on your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file placed on your computer's hard drive that helps analyze web traffic and recognize when you visit a particular site. Cookies allow web applications to tailor their operations to your needs, preferences, and behavior.

Why We Use Cookies:

• Traffic analysis: We use traffic log cookies to identify which pages are being used, allowing us to analyze data and improve our website accordingly.
• User experience enhancement: Cookies help us monitor which pages you find useful, improving overall functionality.
• No unauthorized access: A cookie does not give us access to your computer or any personal information beyond what you choose to share.

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. However, this may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you leave our site, we do not have control over external websites. Therefore, we are not responsible for the protection and privacy of any information you provide on such sites. You should always review the privacy statement of any website you visit.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• When filling out a form on the website, look for the option to opt-out of direct marketing.
• If you previously agreed to receive marketing communications, you may change your preference at any time by emailing us at salesnc@spaturbousa.com.

We do not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of the personal information we hold about you under the Data Protection Act 1998. A small fee may be required. If you would like a copy of the information held on you, please write to:

SPA Performance

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible at the above address, and we will promptly correct any discrepancies.